Quality Policy

Ferritz Global Company was established in 2021 to provide Iron & Steel to the manufacturing & construction industry.

Quality is important to our business because we value our customers as well as other stakeholders. We strive to provide our customers with high quality Iron & Steel products which meet and exceed their expectations.

We are committed to continuous improvement and have established a Quality Management System which provides a framework for continuous measuring and improving of quality of all our items for sale.

We have the following policies and procedures in place to support us in our quality goals and align our quality system

Regular gathering of customer feedback
A strict corrective and preventive action procedure
Selection and performance monitoring of the entire supply chain
Continuous training and development of employees
Regular quality audits of our internal process
Measurable quality objectives which reflect our business aims
Management reviews of audit results, customer feedback and complaints

Our internal procedures are reviewed regularly and are held in a Quality Manual which is made available to all employees.

Management has the ultimate responsibility for Quality, but we ensure all employees understand their responsibilities within their own area of work to help ensure that Quality is maintained within the whole company.